ILLUME TAIPEI Entrance

Accessibility Statement

ILLUME TAIPEI is dedicated to ensuring an inclusive online experience for everyone, embracing accessibility as a fundamental principle. Our commitment extends to users of all abilities, including those with disabilities, and we strive to create a website that is seamlessly navigable and usable by a diverse audience.

ILLUME TAIPEI Website

ILLUME TAIPEI strives to maintain compliance with the World Wide Web’s Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) on our website, and:

  • We have built our website using standard-compliant HTML and CSS
  • We have ensured that the website content is structured in a logical manner using informative headings and labels where relevant and are usable by customers who use assistive technology/screen readers.
  • We have provided consistent navigation across the website
  • We have ensured that images have alternative texts and descriptive links.

Accessible features of our hotel:

  • Accessible pathway to the hotel entrance
  • Accessible entrance
  • Accessible registration desk
  • Accessible concierge
  • Accessible routes to elevators
  • Accessible restrooms
  • Accessible restaurant

Accessible Rooms:

  • We offer rooms with accessibility features, which may be booked by clicking here or contacting our reservations team at +886-2-2719-8399.

Available accessible room types:

  • Premier Room – Roll-in Shower
  • Premier Room – Roll-in Shower & Visual/Hearing impaired device

Accessible rooms have the following features:

  • Grab bars around the toilet and in the bathtub/Shower
  • Handheld shower
  • Built-in Seat roll-in showers
  • Doorbell, peephole, and all switches at accessible designed height
  • Larger entry per accessibly designed requirements
  • All armoire or closet has lowered shelf and bars to hang items
  • Minibar and safe are located at an accessible designed height

Additional hearing and visually-impaired rooms with local regulation fire-approved devices may be reserved by contacting our reservations team at +886-2-2719-8399.

  • Premier Room
  • Premier Rom with Balcony Room types

Please be aware that WCAG 2.0 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. If you would like to report any accessibility issues, please contact us at marketing@theillumehotel.com.com. We will make all reasonable efforts in order to update the page(s) and ensure their accessibility.

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Facility Operation Notice

To ensure the highest standards of our facilities, we will be conducting maintenance on the 5th floor Outdoor Swimming Pool, SAUNA, and SPA on Monday, 17 March 2025, from 08:00 to 14:00. These facilities will be temporarily unavailable during this time. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and support. For assistance, please contact our Duty Manager at extension 83105.

  • One night stay at Premier Room/ Triple Room/ Family Room
  • 20% discount on Lunch/Dinner at Sunny Buffet
  • UCC DRIP POD in Premier Room
  • Welcome Gift of ILLUME iPass Card(while stocks last)
  • Accumulation for WorldHotel Rewards points and nights